Terms & Conditions

1. Introduction & Acceptance

These terms and conditions (“Terms”) apply to your use of the website at vfplimited.com (the “Website”) and to any training, software development, cloud, DevOps or AI services provided by VFP Limited (“VFP”, “we”, “us”, “our”), a company registered in England and Wales with company number [COMPANY REGISTRATION NUMBER], registered office 50 Ryeish Lane, Spencers Wood, Reading, RG7 1SS, United Kingdom.

By using this Website, submitting an enquiry, booking a training course, or engaging VFP for services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Website or our services.

2. Definitions

• “Client” means the individual, business or organisation engaging VFP for training or technology services.
• “Services” means any training, consulting, software development, cloud, DevOps, data or AI services provided by VFP.
• “Deliverables” means any materials, software, documentation or other output created by VFP specifically for a Client as part of an agreed engagement.
• “Agreement” means, together, these Terms and any signed proposal, statement of work, order form or contract agreed between VFP and a Client for specific Services.

3. Our Services

VFP provides technology training (for individuals and corporate teams) and technology services including software development, cloud architecture and migration, DevOps and platform engineering, and AI/Generative AI solutions, as described elsewhere on this Website.

Descriptions of our Services on this Website are provided for general information and are not, by themselves, a binding offer or guarantee of a specific outcome, timeline or result. The specific scope, deliverables, timeline and fees for any engagement will be set out in a separate proposal, quote or statement of work agreed directly with the Client before work begins.

4. Use Of This Website

You agree to use this Website only for lawful purposes and in a way that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this Website by any third party. You must not attempt to gain unauthorised access to this Website, the server on which it is hosted, or any server, computer or database connected to it.

We make reasonable efforts to keep this Website accurate and available, but we do not guarantee that the Website will be uninterrupted, error-free, or free of viruses or other harmful components, and we accept no liability for any loss arising from your use of, or inability to use, this Website, to the extent permitted by law.

5. Training Services

Where you or your organisation book a training course with VFP:

• Course dates, format (in-person, remote or hybrid), duration and content will be confirmed at the time of booking and may be subject to change with reasonable notice, for example due to insufficient enrolment or trainer availability.
• Any course materials provided to you remain the intellectual property of VFP (or its licensors) and are provided for your personal or internal training use only, unless otherwise agreed in writing.
• Corporate training programmes may be subject to additional terms agreed directly between VFP and the corporate Client, which will take precedence over these general Terms where they conflict.

6. Technology & Development Services

Where VFP is engaged to provide software development, cloud, DevOps, data or AI services:

• The specific scope of work, timeline, acceptance criteria and fees will be set out in a proposal or statement of work agreed with the Client before work begins, and that document forms part of the Agreement between VFP and the Client for that engagement.
• The Client is responsible for providing timely access, information, decisions and approvals reasonably required for VFP to deliver the Services; delays caused by the Client may affect timelines and, where applicable, fees.
• Cloud platform, tooling and architecture choices (for example between AWS, Microsoft Azure and Google Cloud, or whether Kubernetes is used) are made based on the specific requirements, existing systems and constraints of each engagement, and are not fixed or guaranteed in advance by anything stated generally on this Website.
• VFP does not guarantee that any system will be completely secure, uninterrupted, or free of defects; see Section 11 and Section 12.

7. Fees & Payment

Fees for training courses and technology services will be agreed with the Client in advance, in a quote, proposal, invoice or statement of work. Except where otherwise agreed in writing:

• Invoices are payable within the timeframe stated on the invoice; our standard payment terms are [VFP TO CONFIRM].
• All fees are exclusive of VAT unless stated otherwise. VFP’s VAT number (if applicable) is [VAT NUMBER, IF VAT REGISTERED].
• Late payment may result in the suspension of ongoing Services and may be subject to statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998, where applicable.

8. Cancellations, Rescheduling & Refunds

Cancellation, rescheduling and refund terms for training courses and technology engagements will be set out at the time of booking or in the relevant statement of work. As a general position, cancellations made with reasonable notice may be eligible for a full or partial refund or a rescheduled date, at VFP’s discretion, while late cancellations may not be refundable. Specific notice periods and any cancellation fees are [VFP TO CONFIRM] and will be confirmed at the point of booking.

Consumers (individuals booking in a personal, non-business capacity) may have additional statutory cancellation rights under UK consumer law, which are not affected by this section.

9. Intellectual Property

Unless otherwise agreed in writing as part of a specific engagement:

• All content on this Website — including text, graphics, logos and course materials — is owned by or licensed to VFP and is protected by copyright and other intellectual property laws. You may view and print pages from this Website for your own personal, non-commercial use, but may not otherwise reproduce, distribute or republish content without our prior written consent.
• For custom software, infrastructure code or other Deliverables created by VFP specifically for a Client under a paid engagement, ownership of the Deliverables will transfer to the Client on full payment, except for any pre-existing tools, frameworks, libraries or know-how owned by VFP or licensed from third parties, which VFP (or the relevant licensor) retains ownership of and grants the Client a licence to use as part of the Deliverables.
• Exact intellectual property terms for a given engagement are set out in the relevant proposal or statement of work, which takes precedence over this general statement.

10. Confidentiality

Each party agrees to keep confidential any non-public business, technical or commercial information disclosed by the other party in connection with an engagement, and to use it only for the purposes of that engagement, except where disclosure is required by law or with the other party’s consent. This obligation survives the completion or termination of an engagement.

11. Warranties & Disclaimers

VFP will provide Services with reasonable skill and care, in line with good industry practice. However, except as expressly stated in a signed Agreement:

• We do not warrant or guarantee any specific business outcome, performance improvement, security posture, uptime, availability, or level of compliance with any particular standard or certification.
• We do not claim that any solution we design, build or advise on will be completely secure or immune from failure, error or attack; no technology provider can make that guarantee.
• Training outcomes depend on individual effort and prior experience; we do not guarantee specific exam results, certifications or employment outcomes from attending our courses.
• To the fullest extent permitted by law, all other warranties, conditions and representations, whether express or implied, are excluded.

12. Limitation Of Liability

Nothing in these Terms excludes or limits VFP’s liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited under English law.

Subject to the above, to the fullest extent permitted by law, VFP shall not be liable to the Client for any indirect, special or consequential loss, or for loss of profits, revenue, business, data or goodwill, arising out of or in connection with these Terms or any Services provided. VFP’s total aggregate liability arising out of or in connection with a specific engagement shall not exceed [VFP TO CONFIRM] (for example, a multiple of fees paid, or a fixed cap), the exact figure for which will be set out in the relevant Agreement or statement of work.

13. Termination

Either party may terminate an engagement in accordance with the notice period and termination provisions set out in the relevant Agreement or statement of work. In the absence of a specific agreed provision, either party may terminate an ongoing engagement by giving reasonable written notice to the other. On termination, the Client remains liable for fees relating to Services properly performed up to the date of termination.

14. Force Majeure

Neither party will be liable for any failure or delay in performing its obligations under these Terms to the extent that the failure or delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, war, civil unrest, industrial action, utility or internet outages, or changes in law.

15. Governing Law & Jurisdiction

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by and construed in accordance with the law of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms.

16. Changes To These Terms

We may update these Terms from time to time, for example to reflect changes in our Services or legal requirements. Any changes will be published on this page with an updated “Last updated” date. For an active engagement, changes to these general Terms will not vary the specific terms already agreed in a signed proposal or statement of work, unless we agree that variation with the Client in writing.

17. Contact Us

If you have any questions about these Terms, please contact us at:

• Email: info@vfplimited.com
• Phone: +44 7343 085020
• Post: VFP Limited, 50 Ryeish Lane, Spencers Wood, Reading, RG7 1SS, United Kingdom

For how we handle personal data, please see our Privacy Policy.

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